Please note that all sales are final and based on the custom nature of these products, no returns or exchanges will be offered.
Ready to sell tumblers are individually hand made and sold as is. Custom tumblers will be made based on your requested order. Tumblers are customized based on your specifications - exact cup to be used, decorations used, colors, printing, etc. Price quoted will be based on your requested specifications.
Turnaround time depends on the number of orders ahead of yours. Each tumbler takes at least one week to create, more depending on the added nature of each cup. Some designs are more intricate and time-consuming than others. Based on the materials being used, cups cannot be delivered or shipped until cured, at least 5-7 days. This process cannot be rushed. Any changes during this process will delay the delivery or shipment date, and may likely incur additional charges.
Tumblers will be delivered or shipped with instructions on proper care. These must be followed to protect the integrity of the tumblers. If any damage occurs due to not following the instructions, I will not be held responsible. I can remake the same tumbler at the same cost - no discounts.